Card Personalization Solutions

Card Personalization Systems

Our advanced card personalization systems deliver unmatched flexibility and precision for all your card issuance needs. Whether for high-volume production or bespoke customization, our systems ensure superior performance and reliability.

Key Features:

• High-Speed Printing: Efficiently produce large quantities of personalized cards.
• Customizable Design Options: Utilize color printing, embossing, and holographic images.
• Secure Encoding: Encode magnetic stripes, smart chips, and contactless cards with robust security.

Benefits:

• Enhanced production efficiency
• Superior card design and quality
• Increased security for sensitive data

Instant Issuance Solutions

Provide instant access to personalized cards with our on-the-spot issuance solutions, perfect for banks, financial institutions, and corporations.

Key Features:

• On-Demand Printing: Print and issue cards instantly.
• User-Friendly Interfaces: Quick setup and operation.
• Comprehensive Security: Secure encryption and authentication protocols.

Benefits:

• Immediate customer satisfaction
• Reduced issuance turnaround times
• Enhanced security and data protection

Software Solutions

Optimize your card personalization with our sophisticated software, designed for seamless integration with Entrust hardware.

Key Features:

• Design Flexibility: Create intricate card designs.
• Database Integration: Streamlined data management.
• Real-Time Monitoring: Track production in real-time.

Benefits:

• Streamlined workflows
• Enhanced data management
• Real-time operational insights

Security Features and Enhancements

Protect your card programs with advanced security features like holographic images and biometric authentication.

Key Features:

• Holographic Images: Secure and visually striking.
• Biometric Authentication: Fingerprint or facial recognition.
• Tamper-Evident Materials: Reveal unauthorized access attempts.

Benefits:

• Increased card security
• Enhanced cardholder trust
• Protection against unauthorized use

Cisco Contact Center Solutions

Cisco Unified Contact Center Enterprise (UCCE)

Our Cisco UCCE solutions enable large enterprises to manage high-volume customer interactions efficiently, offering a seamless omnichannel experience.

Key Features:

• Omnichannel Support: Integrate voice, email, chat, and social media.
• Advanced Routing: Intelligent call routing based on customer data.
• Scalability: Easily scale up to meet increasing demands.

Benefits:

• Enhanced customer satisfaction
• Improved operational efficiency
• Scalable to meet business growth

Cisco Unified Contact Center Express (UCCX)

Designed for mid-sized businesses, our UCCX solutions provide a robust, feature-rich contact center platform that improves customer engagement and agent productivity.

Key Features:

• Multichannel Capabilities: Support for voice, email, and web chat.
• Automated Workflows: Streamline customer service processes with automation.
• Real-Time Reporting: Monitor and manage performance with comprehensive analytics.

Benefits:

• Improved customer service
• Increased agent efficiency
• Real-time performance insights

Custom Software Services

Enhance your Cisco Contact Center with our customized software services, designed to add functionality and improve efficiency. Our tailored solutions ensure that your contact center meets your specific business needs.

Key Features:

• TPIN and Green PIN Generation: Securely generate and manage PINs for customer verification.
• Wallboard Displays: Real-time performance metrics displayed for easy monitoring.
• Customized Reports: Tailored reporting solutions to meet your specific data needs.
• CTI Integration: Integrate computer telephony interfaces for improved call handling and data management.

Benefits:

• Enhanced contact center functionality
• Improved data management and reporting
• Secure and efficient PIN generation

Onsite Support and Maintenance Services

We provide round-the-clock onsite support and maintenance services in Bangladesh.

Key Features:

• 24/7 Availability: Continuous support to resolve issues anytime.
• Proactive Maintenance: Regular system checks and updates to prevent problems.
• Expert Technicians: Skilled professionals to handle complex technical issues.

Benefits:

• Minimized downtime
• Proactive problem resolution
• Reliable and efficient operations

At Planex, we provide innovative solutions in card personalization, card supply, contact center, and IT Infrastrusture. As trusted partners of Entrust, Cisco, Dell EMC, Vmware, Juniper, Checkpoint, Sophos, Calabrio, IDEMIA, we are dedicated to delivering solutions that drive efficiency, security, and exceptional customer experiences. Contact us today to learn how our solutions can transform your business operations.